FAQs and Policies

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I offer hand-tied extensions with Bello Haven. Prices for extension services are determined with an extension consultation,  and considers factors such as your current length/density, your goal length/density, the amount of hair being installed, and the number of rows being installed. 

As an independent stylist, i take great care in providing each guest with a personalized and high-quality experience. To ensure fairness and respect for both my time and yours, i kindly ask that you review my cancellation/no-show policies.

I understand that life and emergencies happen, and I will try to accomodate you to the best of my ability! If you need to reschedule I appreciate as much notice as possible. However, to respect my time and other guests:  

Cancellation or Changes made to the scheduled service within 48 hours: a 50% charge will be applied.

No-Text/No-Show: 100% charge applied and a 50% deposit will be required for future appointments.

Late Arrival: a 15 minute grace period is allowed for all appointments, arrivals byond this time frame will be considered a no-show and a 100% charge will be applied. 

Declined Payments: in the event that a cancellation or no-show fee cannot be processed due to invalid/declined payment method on file, future appointments cannot be booked until the balance is settled.

Some appointments can take longer unexpectedly, and I will try to give you as much notice as possible. In the event that I am running more than 20 minutes behind  and it interferes with your schedule, I am more than happy to help you reschedule your appointment for a different date. No cancellation fees will be applied!

I am responsible for managing everything from color formulation to clean-up as an independent stylist. Your service total helps to cover pro-grade product, my rental space, tools, continuing education, insurance, taxes, licensing, and (of course) my livelihood! Investing in me is an investment in sustainable artistry for the both of us!

I strive to find a price point that will work for your budget, please note that prices listed are starting prices subject to change depending on personalization, extra product, and extra time needed to complete the service. You will be notified during a service if any extra steps/products are needed to achieve your dream hair that would result in an additional charge. All lightening services include any necessary toning, haircutting, and treatment. I may refuse certain services if I feel your hair is not healthy enough to endure them.

Additional gratuity is never expected, but always appreciated! If you would like to express additional satisfaction and support you are always welcome to leave a nice review for other guests to see, refer a friend (so you can both save on your next appointment!) and follow my socials to help me continue to grow as a stylist!

If you refer a friend, they will receive 10% off their new guest service, and you will receive 10% off your next service as well! This can be stacked up to 30% towards one appointment. 3 referrals could land you 30% off your next appointment!*

*Please note that extension services are excluded from the referral program promotion.

I do offer services to children of existing clients. Well behaved children under 14 may be accommodated as a guest if they can remain in the working area of the salon without parental supervision or causing disruption. 

If a parent is not an existing client, accommodations will be evaluated on a case-by-case basis.

I want you to absolutely love your hair! if you have any concerns:

Please reach out within 48 hours so I can make it right.

Refunds are not available 48 hours post-service, but I'm happy to discuss adjustments if needed.